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Billing and Refund Policy

This policy explains how monthly and yearly billing works, when charges occur, and how the money-back guarantee is handled.

Last updated: March 19, 2026

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Launch pricing

Standard is priced at $19/month per month or $190/year per year. Pro is priced at $49/month per month or $490/year per year. Yearly billing is discounted to provide roughly 2 months free relative to paying monthly.

When charges are collected

The first monthly or yearly payment is collected upfront at sign-up. Renewals are billed automatically at the start of each billing cycle unless you cancel before renewal.

Taxes, bank fees, and payment processor fees may apply depending on your jurisdiction or payment method.

14-day money-back guarantee

Initial paid purchases are covered by a 14-day money-back guarantee beginning on the date of purchase. If you are not satisfied during that window, contact us and we will review the request for a refund of the initial charge.

Renewal charges, partial-period use, and requests made after the guarantee window are generally non-refundable unless required by law.

Cancellation and downgrade timing

If you cancel, your current paid access continues through the end of the billing period already paid for, unless a refund is granted under the money-back guarantee. After that period, access and feature limits may change based on the plan attached to your account.

Billing support

For billing, refund, or charge questions, contact us at billing@tradefinancehq.com. Please include the account email and a short description of the issue so we can review it quickly.

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